Return and Refund Policy

Thank you for shopping with KM SOFTWARE (OPC) PRIVATE LIMITED. We strive to provide you with products of the highest quality and hope you are delighted with your purchase. If, however, you need to return an item, we are here to assist you.

Returns

You may initiate a return under the following circumstances:

1. Damaged or Defective Products: If you receive a damaged or defective product, please contact us within 1,2 days of receiving your order. We will arrange for a return or replacement at no additional cost.
2. Incorrect Item Received: If you receive an incorrect item, please notify us within 1,2 days of receiving your order. We will promptly send you the correct item or offer a refund.
3. Change of Mind: For returns due to a change of mind, please contact us within 2,3 days of receiving your order. The item must be unused, in its original packaging, and in the same condition as you received it. Return shipping costs will be at your expense.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

1. Damaged or Defective Products: If your return is approved for a damaged or defective product, we will initiate a refund to your original payment method. The refund processing time may vary but typically takes 6,7 business days.
2. Incorrect Item Received: If you are eligible for a refund due to receiving an incorrect item, the refund will be issued to your original payment method.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us at +91 9289420047. We are here to assist you and ensure your satisfaction.