Contact Us - We're Here to Help
How to Contact Us
1
Choose Your Contact Method
Email, Phone, or WhatsApp - select the option that works best for you
2
Prepare Your Information
Have your order number, product name, and inquiry details ready
3
Send Your Message
Email: 24-48 hours | Phone: Immediate | WhatsApp: 1-2 hours
4
Visit Our Store
Come visit us in person for hands-on product demos and personalized assistance
Get In Touch
Phone
Address
GF - 43, Elan Miracle, Sector 84, Gurugram, Haryana 122012
Business Hours
Mon-Fri: 10:00 AM - 7:00 PM
Frequently Asked Questions
Find answers to common questions about our products and services
Orders & Shipping
Returns & Refunds
Product Information
Technical Support
Payment Methods
Software & Digital
Standard shipping typically takes 5-7 business days. Express shipping is available and takes 2-3 business days. International orders may take 10-15 business days depending on your location.
Yes! We offer free standard shipping on all orders over ₹2,000. For orders under ₹2,000, a flat shipping fee of ₹150 applies.
We accept returns within 30 days of delivery. Products must be unused, in original packaging, and with all accessories included. Electronics must have their seals intact unless defective.
Once we receive your return, refunds are processed within 5-7 business days. The amount will be credited to your original payment method. Bank transfers may take an additional 3-5 business days.
Yes! All our electronics come with manufacturer warranty. Most products include 1-year warranty, while premium items may have extended warranty up to 3 years. Check individual product pages for specific warranty details.
Absolutely! We source all products directly from authorized distributors and manufacturers. Every product comes with authenticity certificates and original packaging. We guarantee 100% genuine products.
Yes! Our technical support team is available Monday-Saturday, 9 AM to 6 PM IST. Contact us via email, phone, or live chat for setup assistance, troubleshooting, and product guidance.
If your product arrives damaged, please contact us within 48 hours with photos of the damage. We'll arrange for a replacement or full refund immediately. Your satisfaction is our priority.
We accept all major credit/debit cards, UPI, net banking, digital wallets, and cash on delivery (COD) for eligible orders. All transactions are secured with 256-bit SSL encryption.
Yes, completely safe! We use industry-standard encryption and secure payment gateways. Your payment information is never stored on our servers and all transactions are PCI-DSS compliant.
Software licenses are delivered instantly via email after purchase confirmation. You'll receive your activation key, download links, and installation instructions. Check your spam folder if you don't see it within 10 minutes.
Most software licenses allow installation on 1-2 devices depending on the product. You can deactivate the license on one device and activate it on another. Contact our support team for assistance with license transfers or multi-device options.